Why this exists.
The full broker–client relationship is governed by a set of long-form documents that you sign or acknowledge at account opening — the Account Opening Form, the Rights & Obligations document, the Risk Disclosure Document, the Guidance Note, the Policies & Procedures, and the Tariff Sheet. These run to dozens of pages and, while comprehensive, can obscure the points that matter most to you on a day-to-day basis.
To address that, SEBI directed brokers to communicate a short, standardised Most Important Terms and Conditions (MITC) document — one common text, identical across every stockbroker in India, surfacing the points you are most likely to need to remember. The text below is the standard MITC as finalised by the Brokers' Industry Standards Forum (ISF) and circulated by the Stock Exchanges. It is reproduced verbatim — DealDepot does not, and may not, alter it.
The following ten points are reproduced verbatim from the standard MITC for stockbroker clients, as finalised by the Brokers' Industry Standards Forum (ISF) under the aegis of the Stock Exchanges and in consultation with SEBI, pursuant to SEBI Circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/180 dated 13 November 2023.
- Your trading account has a "Unique Client Code" (UCC), different from your demat account number. Do not allow anyone (including your own stock broker, their representatives and dealers) to trade in your trading account on their own without taking specific instruction from you for your trades. Do not share your internet / mobile trading login credentials with anyone else.
- You are required to place collaterals as margins with the stock broker before you trade. The collateral can either be in the form of funds transfer into specified stock broker bank accounts or margin pledge of securities from your demat account. The bank accounts are listed on the stock broker website. Please do not transfer funds into any other account. The stock broker is not permitted to accept any cash from you.
- The stock broker's Risk Management Policy provides details about how the trading limits will be given to you, and the tariff sheet provides the charges that the stock broker will levy on you.
- All securities purchased by you will be transferred to your demat account within one working day of the payout. In case of securities purchased but not fully paid by you, the transfer of the same may be subject to limited period pledge i.e. seven trading days after the pay-out (CUSPA pledge) created in favor of the stock broker. You can view your demat account balances directly at the website of the Depositories after creating a login.
- The stock broker is obligated to deposit all funds received from you with any of the Clearing Corporations duly allocated in your name. The stock broker is further mandated to return excess funds as per applicable norms to you at the time of quarterly / monthly settlement. You can view the amounts allocated to you directly at the website of the Clearing Corporation(s).
- You will get a contract note from the stock broker within 24 hours of the trade.
- You may give a one-time Demat Debit and Pledge Instruction (DDPI) authority to your stock broker for limited access to your demat account, including transferring securities, which are sold in your account for pay-in.
- The stock broker is expected to know your financial status and monitor your accounts accordingly. Do share all financial information (e.g. income, networth, etc.) with the stock broker as and when requested for. Kindly also keep your email ID and mobile phone details with the stock broker always updated.
- In case of disputes with the stock broker, you can raise a grievance on the dedicated investor grievance ID of the stock broker. You can also approach the stock exchanges and / or SEBI directly.
- Any assured / guaranteed / fixed returns schemes or any other schemes of similar nature are prohibited by law. You will not have any protection / recourse from SEBI / stock exchanges for participation in such schemes.
Source: Standard MITC for stockbroker clients, finalised by the Brokers' Industry Standards Forum and circulated to Trading Members by NSE Circular NSE/INSP/60147 dated 05 January 2024 and the corresponding BSE notice. Read the SEBI parent circular →
How DealDepot communicates the MITC.
For new clients onboarded on or after 01 April 2024, the MITC is included in the account-opening kit and acknowledged by the client as part of the e-KYC flow on e-KYC. For clients onboarded before that date, the MITC was sent as a one-time communication on the registered email by 01 June 2024.
Any subsequent revision to the standard MITC text by SEBI / the Exchanges will be communicated to existing clients on the registered email and, where required, re-acknowledged on next login to the trading platform.
Where the long-form documents live.
Each of the documents that the MITC summarises is independently maintained on this site. The MITC is the abridged view; these are the full texts:
- Rights & Obligations document and Risk Disclosure Document (RDD) — included in the account-opening kit and available on the Forms & Downloads page.
- Policies & Procedures — including order execution, risk-management, running-account settlement, dormant accounts, and pledge / re-pledge — see Policies & Procedures.
- Tariff sheet — published on the Forms & Downloads page and re-issued to clients in the event of any change, with at least 30 days' prior notice.
- Investor Charter — see Investor Charter (2025).
- Risk disclosure on equity F&O — see Derivatives Risk Disclosure.
Disputes and grievance redressal.
Clause 09 of the standard MITC entitles you to raise a grievance on DealDepot's dedicated investor-grievance channel and, separately, to approach the Stock Exchanges and / or SEBI directly. The full escalation matrix — designated officers, response timelines, and the relevant Exchange / Depository portals (NSE NICE+, BSE Investor Complaints, NSDL e-Pass), along with SEBI SCORES 2.0 and the Smart ODR portal — is set out on the Escalation Matrix page.
The applicable grievance-resolution timelines (Level 1 broker · 30 days; Level 2 Exchange GRC · per Exchange procedures; Level 3 SCORES / ODR) and the step-by-step filing procedure are set out on the Procedures page.